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Effective Date: June 29th 2021

Last Updated: Nov 24th 2025

Overview

Vagabond Tours of Ireland (“we”, “our”, “Vagabond Tours”) respects and protects the privacy of information submitted on this website, vagabondtoursofireland.com (the “Site”), in compliance with our obligations under the Data Protection Acts 1988–2018 and the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our Site. By using our Site, you consent to this Privacy Policy. For any questions, please contact us at enquiries@vagabond.ie

This Privacy Statement applies to all websites and domains owned by Vagabond Tours.

Third-Party Links

Our Site may include links to third-party websites. These sites have independent privacy policies, and we are not responsible for their content or practices. We welcome feedback about these third-party websites.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the revised policy on this Site.
  • Update the “Last Updated” date above.

Information We Collect

We collect two types of information:

  1. Automatic (Non-Personal) Information. Automatic Information is the information automatically made available by your web browser to our web server every time you visit our Site. This includes:
    • IP address
    • Browser type
    • Operating system
    • Time spent on our Site
    • Geographic location

Collected via cookies and analytics tools for statistical purposes only. See our Cookie Policy for details.

  1. Personal Identifiable Information (PII). PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This includes:
    • Name, email, phone number, postal address
    • Age range and marketing preferences
    • Medical conditions relevant to tours
    • Payment details (processed securely via third-party gateways)
    • Account login credentials
    • Job application details (CV, education, employment history)
    • IP address and any other information you provide

Why We Collect PII

  • To process bookings and payments
  • To provide requested information
  • To send personalised offers and updates
  • To conduct tours safely and inclusively
  • For market research (with your consent)

Where Do We Collect PII

We collect personal information that you supply to us on our Site as well as by phone, email or Site chatbot.

We collect PII from five types of Site forms:

  • Enquiry Forms
  • Contact Forms
  • Booking Forms & Pretour Surveys
  • Newsletter Signup Forms
  • Job applications

Legal Basis for Processing Personal Data

We process your data based on:

  • Contractual necessity (e.g., booking a tour)
  • Legal obligations
  • Consent (e.g., marketing communications)
  • Legitimate interests (e.g., improving services)

You can withdraw consent at any time.

Children‘s Privacy

We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it promptly. Parental consent is required for any processing involving minors.

How We Protect Your Information

  • SSL encryption for online transactions
  • Secure payment gateways (REALEX/FLYWIRE)
  • Technical and organisational measures to safeguard data

However, no internet transmission is 100% secure.

Cookies & Tracking

We use cookies to improve user experience and for analytics, advertising, and remarketing.

  • Consent Management: You can manage preferences via our cookie banner or browser settings.
  • Tools Used: Google Analytics, Google Ads, Meta Ads, CRM, GetSiteControl forms.

Marketing & Remarketing

We use cookies and analytics for personalised advertising.

You can opt out at any time via:-

  • Our unsubscribe links in emails
  • Cookie settings on our Site

Do We Share Your Data?

We do not sell or trade your data. We may share it with:

  • Trusted service providers (IT, payment processors, auditors)
  • Corporate affiliates
  • Successor owners of the Site
  • Public authorities where required by law
  • All third parties are contractually bound to confidentiality.

Cross-Border Transfers

If we transfer your data outside the EEA (e.g., to the USA), we ensure:

  • Standard Contractual Clauses (SCCs) or equivalent safeguards
  • Explicit consent where required

For details, contact enquiries@vagabond.ie

Retention

We retain data only as long as necessary for the purposes outlined or as required by law.

Your Rights

You have the right to:

  • Access, rectify, or erase your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, email enquiries@vagabond.ie or write to: Communications, Vagabond Tours, Unit 52, Newtown Business & Enterprise Park, Newtownmountkennedy, Wicklow, Ireland.

Data Breach Notification

In the event of a data breach, we will notify the Data Protection Commission and affected individuals within 72 hours, where required by law.

Contact Us

Address: Vagabond Tours of Ireland, Unit 52, Newtown Business & Enterprise Park, Newtownmountkennedy, Wicklow, Ireland.

Email: enquiries@vagabond.ie

Telephone:

  • Ireland: +353 (0) 1 563 4358
  • From USA (Toll Free): 833 230 0288
  • From Canada (Toll Free): 833 681 6903

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