Contact Us

After 20 years as Ireland's No.1 small-group tour operator, you might think we'd be resting on our laurels...

...But you'd be wrong!

We are always looking for ways to improve; always striving to be the best.

Our whole team analyse and learn from each tour to make the next one even more amazing.

As a result, we have developed the Vagapledge; the 5 pillars that make Vagabond & Driftwood Tours of Ireland so unique.

Our VagaPledge To You

This Is Our Pledge..

1. Outstanding Customer Experience

From your very first contact with Vagabond, we will strive to deliver an outstanding travel experience, right up until our final goodbye at journey’s end.

» We do our utmost to ensure the tour you choose matches your needs

» Our VagaGuides offer honest and professional customer service from the moment you first step onboard

» We prioritise fun while on tour and aim for outstanding levels of after-sales service

How do we measure success? Our goal is to maintain our 5 star rating of verified reviews on both TripAdvisor and Feefo

READ RECENT REVIEWS

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Tour group waving from a bridge in Ireland

Best Vacation Ever

"Our 12 Day Vagabond Giant Irish Adventure Tour with Henry was unbelievable, there is no better way to see Ireland than Vagabond.

With our small group, backroad shortcuts, and superior service we could not be more happy with Vagabond."

69SteveS, PA, USA via TripAdvisor

2. Fairness & Flexibility

Our goal is to be fair and flexible to you both before and after you book with us.

» Our friendly team will hold your place on tour for up to 7 days if you're not 100% sure at no upfront cost.

» Book with confidence - we have spent 20 years bringing 1000s of Vagabonds and Driftwooders on tour.

» We continually listen to your opinions and adapt our Terms and Conditions to suit your needs.

How do we measure success? We will listen to feedback and earn outstanding reviews.

read our terms

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Two horseback riders on a beach in Ireland

Wonderful Service

"Even though I haven't traveled with Vagabond, I have to let everyone know that they have been exceptional to work with.

My booking and payment was easy, I have called them on two occasions and my phone calls were returned promptly the next day...

I could not ask for better service during what I know is also a difficult time for their company. I appreciate it and definitely recommend them!"

TripAdvisor - April 2020

3. Safe Travels

We will exceed all international health, safety and quality standards, with exceptional tour vehicles and highly trained staff.

» We invest heavily in the best possible equipment and training, always looking to improve our systems, procedures and skills.

» All our permanent staff are trained in Ireland's Safety Charter for tourism businesses.

» Best of all, safety won't impact enjoyment of your tour. You'll be too busy having fun!

How do we measure success? We aim to maintain our excellent safety record.

LEARN MORE ABOUT SAFE TRAVELs

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Tour group beside tour vehicle in Ireland

Safe and Sound

"I can't say enough good things about Vagabond Tours of Ireland. They did a great job of taking care of us from the moment we booked until they delivered us safe and sound after the tour

The guides (we had Darran and Sean) were great, and we all seemed to click well as a group. We really appreciated the fun and special little adventures they took us to see"

Zaguast, IN, USA via TripAdvisor

4. Leaders in Reponsible Tourism

Like you, we want our children (and grandchildren) to be able to enjoy authentic travel experiences into the future.

» We will lead the drive for responsible and sustainable tourism, delivering long-term benefits to both the planet and our local community.

» We are continually learning. Each year we'll make changes to our operations that make a lasting difference.

» Our hope is that, by trying to do the right thing, we inspire others to do the same.

How will we measure success? We are certified by BCorp and aim to maintain or improve our score each year.

OUR RESPONSIBLE TOURISM MISSION

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Blue Spring Gentian wildflowers growing in Ireland

Respect For The Land

"Vagabond has made great effort to reduce their environmental impact.

I really appreciated their respect for the beautiful land we were touring."

Adventure138611 via TripAdvisor

5. Superior Tour Vehicles

We spare no expense in updating our 100% Mercedes-Benz fleet of tour vehicles.

Our expert Operations team maintain the 'VagaTrons' and 'Drifters' to the highest standards possible.

At the wheel — and the mic — will be your very own VagaGuide. Our team of highly-trained tour guides ensure the your safety and enjoyment.

How do we measure success? Our aim is to strict exceed manufacturers' and regulatory guidelines in our reporting and maintenance programmes.

MeET OUR VEHICLES

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Ireland Tour vehicle with tour guide in scenic landscape

Wonderful Choice!

"Our group of 14 got along well and enjoyed rotating seats in the 16 passenger Mercedes Benz mini bus.

Our driver was able to get us in close and early to beat the crowds from the large tour buses."

Elaine V, NY, USA via TripAdvisor

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Vagabond Tours of Ireland 20th Birthday Square Logo

20 Years (And Counting) Of Ireland's Best Tours

Back in 2002, we were inspired to create Vagabond Tours.

Today, our love for Ireland has grown as fast as our fantastic team and range of small-group tours.

We hope you will join us in celebrating our 21st (and 22nd) touring season together!

Rob & Amy Rankin
+ the Vagabond Team

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Feefo logo

Facebook Reviews logo and rating

Certified B Corp badge with cartoon sheep

National Geographic Traveler 50 tours of a lifetime bade 2013

Green Best in Ireland award badge with shamrock

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What Makes Us Tick?

A black icon of a clock showing two o'clock

Read how Vagabond was founded — and where we're headed — on the About Us page.

What Is Responsible Tourism?

Black icon of a leaf symbolizing environmentally friendly tours

Respect for our planet and its people lies at the heart of our responsible tourism mission.

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