Today, June 4th 2020, we continue to closely monitor the unfolding Coronavirus / Covid-19 outbreak. We hope that our past and future guests and friends are staying safe around the globe. Our goal is for the frequently-updated information below to help you make an informed decision on your travel plans.
Due to the ongoing pandemic, we have taken the unprecedented decision to cancel all tour departures in March-July 2020. This is in light of the extension of the US Government travel ban to Ireland and the UK as well as new public health measures effective in Ireland to prevent further spread of Covid-19.
Guest and staff welfare is paramount to us. In 18 years of exploring Ireland, we had never cancelled a tour until this season. We have taken this difficult step to protect our valued guests, as well as our suppliers, tour guides and office staff.
What does this mean for guests booked to travel?
If you're booked to travel with us on a cancelled tour, we are happy to offer either:
- A deferral to a different departure date, either later this year or in 2021.
- Or a full refund.
We have already been in touch directly with all guests affected by this change.
Will other 2020 Vagabond and Driftwood Tours run?
Yes. We are hopeful that the outbreak will be contained and its effects limited. Rest assured that we are planning to run as many scheduled departures as possible this year and a full touring schedule in 2021, from March through October.
Our standard terms and conditions apply to all scheduled departures.
What's happening on the ground in Ireland?
On Thursday March 12th 2020, the Irish government took the precautionary step of temporarily closing all tourist and heritage sites in the Republic of Ireland (as well as schools, creches, colleges and universities). Since then, a number of more stringent public health measures have been put in place.
The Irish government has enacted a 5-phase 'roadmap' to reopen Ireland as Coronavirus / COVID-19 cases reduce. Outdoor tourist and heritage sites (e.g. beaches and mountain trails) in the Republic of Ireland re-opened on May 18th. Hotels and other accommodation businesses will not re-open until July 20.
Our Commitment To Our Guests
Above all, Vagabond is committed to the health and safety of our guests.
Because we only operate small tours with limited numbers, we will be able to incorporate regular cleaning and sanitizing into our daily routine. Each of our tour guides is equipped with disinfectant sprays, disposable paper towels for single-use, hand sanitisers for guest use, as well as all of the latest emergency contact details. Due to our responsible tourism ethos, we generally do not visit enclosed places where large numbers of people are gathered.
Deferring your Tour
Deferring your tour means that you will get to enjoy the full Vagabond experience at another time. This is a popular option with our guests. We understand that most airlines are offering deferral at no additional costs.
We encourage guests who plan to defer their tour to get in touch as soon as possible, as tours later in the 2020 season are booking up fast. Our full 2021 touring schedule is now live
Check the following pages for full details on each of our tour styles:
Please note that the terms and conditions in effect at the time of your new departure date will apply.
Shorter Payment Terms
We have relaxed our balance payment terms from 60 to 30 days prior to departure.
Cancelling Your Trip
We understand that it may be necessary for some of our guests to cancel their tour so we have put in place changes to our cancellation policy in light of the current situation.
|Notification Period||Normal Terms|
Deposit is non refundable (can be deferred to another tour).
Full refund (excl. deposit)
|30 Days or Less||
Deposit is non-refundable (cannot be deferred to another tour).
4. We advise all people travelling anywhere to have full travel insurance that will cover medical expenses, travel costs, and cancellation fees. We would of course assist in producing any required documentation as required for an insurance claim.
a. We advise checking with your insurance company if they have a Government Travel Advice Benefit (or similar) which you can add to your policy.
b. In addition Vagabond suggests that guests check with their own insurance companies for all related travel cover including flights and any additional accomodation outside of your Vagabond tour.
We will continue to monitor this changing situation and we will follow the advice issued by national and international bodies. If there are any major changes, we will let you know.
How To Contact Us
If you have any concerns about your upcoming tour, please do not hesitate to contact us.
☎️ By Telephone
From Ireland: +353 (0) 1 563 4358
From USA (Toll Free): 833 230 0288
From CA (Toll Free): 833 681 6903
📨 By Email
PLEASE NOTE: Our office hours are MONDAY TO FRIDAY 9.30am-5pm GMT. Our phone numbers divert to Ireland so 'your' time might be the middle of the night for us. Please leave a message and we'll get straight back to you.
We look forward to seeing you soon.
Managing Director - Vagabond Tours